Returns & Exchanges

At EnChroma, we want you to be completely satisfied with your purchase. If you are not happy with your items, we offer a 30-day return policy for a full refund or exchange on all unworn fashion apparel and accessories.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags and labels are still attached to the garments.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.